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Customer Service Rep

Chartwell Staffing Services
September 27, 2019
Napa, CA
Job Type
Pay Rate


Key Responsibilities: • Cheerfully receive customer orders / information from sales representatives and customers. • Accurately place orders into our purchase system and obtain customer’s verification of the order. • Communicate with customers, sales reps, vendors and internal team with patience and clarity. • Order artwork die plates from local and overseas vendors. • Track and maintain electronic and physical records. • General office duties including filing, answering phones, receiving guests.

Physical Requirements/Other: • Must be able to work Monday through Friday, 8:00AM – 5:00PM. • Must be able to sit/stand at and operate a computer for several hours a day, speak and listen via telephone, climb stairs occasionally and be able to lift boxes of up to 30 lbs.

Qualifications / Skills: • A minimum of one-year of customer service / order processing or substantially similar experience. • Excellent verbal and written communication skills. • Detail-oriented and organized. • Keyboard and data entry skills with emphasis on accuracy. • Microsoft Excel and Outlook proficiency. • Able to solve problems and follow through on assigned tasks, work in a fast-paced environment where accuracy is critical.

Chartwell provides one of the most comprehensive benefits packages in the industry to our employees. Benefits include:

  • Medical
  • 401(k) Plan
  • Skills Training
  • Referral Bonuses
  • Weekly pay with direct deposit

Chartwell is a leader in matching great people with meaningful work. We connect over 10,000 associates with our business clients each day through our 36 offices across the United States. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, we offer employment opportunities at any stage in your professional career. Chartwell offers benefits including 401(k), Medical and weekly pay with direct deposit!

EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.




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