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Technical Support

Chartwell Staffing Solutions
Published
February 25, 2022
Location
Pomona, California
Category
IT  
Job Type
Pay Rate
$19 an hour

Description

Technical Support – Safe manufacturing company in Pomona, CA seeks 5 temp-to-hire Technical Support Agents to assist customers with security-related product questions over the phone.

You’ll earn $19 an hour with available overtime! Work the day shift!

The facility is near a bus line and has free on-site parking. Also, there is an employee lunchroom with a microwave, refrigerator, and vending machines.

Some of your responsibilities as a Technical Support Agent will include:

  • Documenting each inbound call and email in the company database.
  • Delivering service and support to end-users via phone, email, and third-party software.
  • Diagnosing and resolving technical hardware and software issues.
  • Making scheduled callbacks or follow up calls to customers, when necessary.

To qualify for the Technical Support position, you must have at least 1 year of prior technical support experience and:

  • Great customer service skills.
  • Be willing to consent to a drug screen. This is a drug-free workplace.
  • Be willing to consent to a background check. Prior convictions may not necessarily disqualify you from working for this company.

If you are organized, collaborative and have prior technical support experience, then please apply now for immediate consideration. Or call/text: 626-850-5185

 

Apply

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